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N-01 Management of aeronautical technology and engineering

This paper identifies some of the unique problems experienced by
the aeronautical sector and assesses the common key factors for
success. The theme is that these factors, the desired outcomes
such as safety and quality, can be improved by applying best
practice management and by using assessment tools. Yet the use of
a single model or standard is not sufficient to generate an integrated
management strategy. The motives for pursuing an integrated
strategy must be analysed, articulated to and supported by the entire
workforce. If an all-encompassing motive is needed, ‘product
integrity’ is offered. A product integrity programme may require
financial investment and it must address all aspects of the
organisation, including training, marketing, the quality system and
management ability. However, the fallout from a product liability
case can be fatal to a business.

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